A step in the right direction
“As a pharmacy of the future you want to respond to the wishes and needs of the client. One client wants personal attention and another client would prefer to have the medicines delivered as soon as possible. We want to be there for our different client groups. By implementing Servisoft Track & Trace and the ServiLocker we are taking a step in the right direction,” said pharmacist Sijtze Blaauw from Pharmacy Wijhe, Netherlands.
No more searching tim
“Searching takes time. By implementing Servisoft Track & Trace it was clear at a glance where a prescription is located. ServiSoft Track & Trace is entirely customizable (e.g. locations and positions), we especially like the message service. Customers receive an email or SMS when their prescriptions are ready. This is really time saving. ”
The ServiLocker, what a space!
“In our beliefs the ServiLocker was a logical continuation of ServiSoft Track & Trace. Autopharma is the only company that offers a safe self-service and a track & trace software. For us, this combination was essential. In addition, other self service systems have a limited number of cabinets. The ServiLocker has many storage cabinets (maximum of 162).”
“The software is not complicated,” said Mary Issa (pharmacy assistant). “We got a lot of inspiration to optimize our pharmacy processes further by implementing ServiSoft Track & Trace and the ServiLocker. The personal guidance of Autopharma and Brocacef Supplies & Services during the implementation and start-up phase was really nice.”
timally, now and in the future, we see a great advantage in organising a better logistic process. This way we can spend more time providing care.”